Return + Shipping Policy

OUR SHIPPING POLICY

Our processing time on average is 2-3 days business days and shipping time can average to 1-5 business days depending upon your location. At this time we do not offer International shipping but hopefully in the coming months we will be able to offer it to our international clientele.

OUR RETURN + REFUND POLICY

Due to the nature of our products being homemade and made to order we do not offer returns or exchanges. But we do ask that if you have any concerns or questions about any of our ingredients or products to email us at info.amoreaesthetics@gmail.com before purchasing to guarantee your satisfaction with our products.

We are not responsible for melting, settling or leaking of our products due to weather or in transit. We are responsible for your purchase until it reaches the Post Office, after that, it is out of our control. We tightly seal and wrap our glass products with corrugated paper to help against the impact of shipping.

Skyn Aesthetics does not issue refunds for packages that are lost or stolen.

For any further questions please email us at info.amoreaesthetics@gmail.com

OUR ADVICE ON USAGE

We recommend to use spatulas/spoons provided to scoop products out of the jars to reduce to risk of contamination of your products.
We recommend if you have any allergies to nuts to avoid our products containing almond oil, peanut oil, etc.
Most of our products work well on all skin types but if you have sensitive skin we suggest that you always do a patch test with products that contain chemical or mechanical exfoliants, fruit enzymes or acids to reduce the risk of bad reactions. Instructions on how to do a patch test is listed below.

The following are easy steps on how to perform a patch test:

Use the inside of your wrist as a starting point. It's thinner than the rest of your body skin.
The side of the neck is another good option to check for compatibility.
Apply a small amount of the product to one of these areas.
Cover the area with a bandage.
If a reaction, such as slight pink appears but subsides within 10-15 minutes, don't worry about it. Certain ingredients such as AHA's or other ingredients may give a temporary reaction

Privacy Policy

At Skyn Aesthetics, accessible from skynaesthetics.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Amore Aesthetics and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Skyn Aesthetics. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files

Skyn Aesthetics follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Skyn Aesthetics uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Skyn Aesthetics.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Amore Aesthetics, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Skyn Aesthetics has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Skyn Aesthetics Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.